Refund Policy

Effective Date: 01 January 2026

Our goal is to make your Vaishno Devi stay comfortable and hassle-free. This Refund Policy explains the terms under which refunds are provided for room bookings made through our website.

1. Refund Eligibility

• Refunds are applicable only if a booking is canceled according to the cancellation rules of the hotel or accommodation provider.

• Refund requests must be submitted within the time frame specified by the service provider.

2. Non-Refundable Cases

Refunds will not be provided in the following cases:

• No-shows or failure to reach the hotel

• Bookings canceled after the allowed cancellation period

• Services that have already been provided

3. Refund Process

• To request a refund, contact us at support@vaishnorooms.com with your booking details.

• Refunds will be processed within 7-10 business days of approval by the hotel/provider.

• Refunds will be returned using the original payment method.

4. Partial Refunds

Some bookings may be eligible for a partial refund depending on the hotel’s policy. Users are advised to read the cancellation and refund rules at the time of booking.

5. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any updates will be posted on this page.

6. Contact Us

If you have questions regarding this Refund Policy, please reach out to us at:

Email: support@vaishnorooms.com

We are committed to assisting you and making your Vaishno Devi journey smooth and comfortable.

Jai Mata Di 🙏